Job Description

Staff One are delighted to be working alongside our client based in Sheffield. Our client is a well-established business, who work closely with various Banking and Commercial companies across the UK. 

Due to growth, our client is now looking to recruit full time Collections Agents, to work Monday to Friday 9-5.30pm. 

The role: 

• Making and receiving telephone calls from businesses and Individuals, to recover outstanding debts 

• Handling difficult conversations in a sensitive and professional manner  

• Ability to remain calm 

• Entering accurate information of conversations, and payment plans into our client’s database 

• Working to realistic KPI's 

• Accurately entering customer payment details into our client’s systems  

Candidate Specification: 

• 2 years previous experience working within Collections or Credit control is required 

• Excellent communications skills  

• Strong IT skills 

• Problem solving abilities 

• Excellent communication skills 

• Ability to build rapport 

Rewards: 

• Excellent base salary 

• Uncapped bonus 

• Progression 

• Pension 

• On-site Parking 

• Generous holiday entitlement 

• Casual dress 

• On-going training & development 

If you would like a new career with a forward-thinking company, and you feel you have the relevant skills, please forward your up-to-date CV for consideration.